Welcome to Kidumbo! By using our platform, you agree to the following terms and conditions:

1. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Kidumbo is not responsible for any loss of money, points, or unauthorized access to your account.

2. Payment & Transactions

Always use secure and verified payment methods. Do not share your bank details or sensitive financial information on our platform. Kidumbo will never ask for your banking details.

3. Order & Delivery

Product availability, pricing, and delivery timelines are subject to change. Delays or cancellations may occur due to unforeseen circumstances.

4. Return & Refund Policy

At Kidumbo, we ensure quality by passing every product through a rigorous inspection process before dispatching. However, if you receive a defective product, you can request a return.

• Once we receive your return request, we will verify the issue by checking our dispatch process.
• If your request is approved, the amount will be refunded to your Kidumbo account for future purchases.
• If the request is not approved, the return will not be processed.
• Return requests must be made within [X] days of receiving the order.

5. Fraud Prevention

Any fraudulent activity or misuse of discount codes may lead to account suspension without prior notice.

6. Platform Liability

Kidumbo acts as a marketplace and is not liable for any financial loss, fraudulent sellers, or third-party misconduct. Please review seller ratings and policies before purchasing.

7. Changes to Terms

We may update these terms at any time. Continued use of the platform implies acceptance of the latest terms.

For any queries, contact our support team at [your email/contact info].

By using Kidumbo, you acknowledge and accept these terms. 🚀 Happy Shopping! 🛍️